Privacy Policy
Last Updated: December 1, 2025
This Privacy Policy explains how Solsakhli (“Solsakhli,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, engage our professional website creation services, or subscribe to our managed WordPress hosting and related digital services.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
You may provide personal information when you:
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Request a quote or consultation
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Submit a contact or inquiry form
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Purchase website design, development, hosting, or related services
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Subscribe to newsletters or communications
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Create an account (if applicable)
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Contact us for support
This information may include:
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Name
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Email address
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Phone number
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Business name
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Billing and payment information
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Project details or preferences
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Support communications
B. Information Collected Automatically
When you browse our website, we may automatically collect:
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IP address
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Browser type and version
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Device and operating system information
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Pages visited and time spent on the site
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Referring URLs
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Cookies and similar tracking technologies
C. Information Collected Through WordPress Tools
Our website utilizes WordPress and related plugins, which may collect limited technical or personal data necessary for functionality and security, including:
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Contact form plugins
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Analytics tools
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Payment processing plugins
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Security and firewall plugins
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Caching or performance optimization plugins
2. How We Use Your Information
We use the information collected to:
We use collected information to:
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Provide website creation, hosting, and digital services
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Communicate regarding projects, accounts, and support requests
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Process payments securely
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Improve website performance and user experience
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Send newsletters or promotional communications (you may unsubscribe at any time)
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Meet legal, regulatory, and security obligations
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Manage hosting environments, backups, uptime, and maintenance
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
We use cookies and similar technologies to:
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Improve website functionality and performance
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Remember user preferences
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Analyze site usage and traffic
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Detect and prevent security threats
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Enhance overall user experience
You may manage or disable cookies through your browser settings.
4. How We Share Your Information
We do not sell personal information.
We may share information with trusted third parties solely as necessary to operate our business, including:
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Payment processors (such as Stripe and PayPal)
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Hosting and infrastructure providers
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Analytics and security service providers
All third-party service providers are contractually obligated to safeguard your information.
5. Data Storage & Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:
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SSL encryption
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Secure hosting environments
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Access controls
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Regular system updates and security patching
However, no internet-based service can be guaranteed 100% secure.
However, no internet-based service is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
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Provide services
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Comply with legal and regulatory requirements
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Resolve disputes
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Maintain business records
Client project files may be retained indefinitely unless deletion is requested, subject to legal or contractual obligations.
7. Your Privacy Rights
Depending on your location, you may have the right to:
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Access your personal information
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Request correction or deletion
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Opt out of marketing communications
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Restrict certain data uses
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Request a copy of your data (data portability)
Requests may be submitted by contacting us at [email protected].
8. Privacy Compliance
Our privacy practices are designed to comply with applicable data protection laws, including:
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U.S. Federal Trade Commission (FTC) guidelines
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California Consumer Privacy Act (CCPA/CPRA)
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Children’s Online Privacy Protection Act (COPPA)
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CAN-SPAM Act
For international users, we adhere to recognized global privacy principles reflected in:
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EU General Data Protection Regulation (GDPR)
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UK GDPR
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Canada’s PIPEDA
9. International Data Transfers (GDPR Notice)
If you are located in the European Union or United Kingdom:
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Your information may be processed in the United States
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We rely on appropriate safeguards, including contractual protections and secure processing partners
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You may withdraw consent where applicable
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
11. Children’s Privacy
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of our website constitutes acceptance of any changes.
Contact Information
Solsakhli LLC
Email: [email protected]
Phone: 860-751-0397
4 Main St. Farmington, CT 06032